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24/7/365 emergency dispatch

Emergency diesel fuel delivery when the plan stops working.

A storm, a grid outage, a supplier who didn't show, a generator that has run far longer than anyone planned. Call dispatch and a person answers, any hour of any day, and works out what can get to you and when.

  • Diesel, gasoline and DEF for generators, tanks, fleets and reefers
  • We've fueled into declared disaster areas alongside agencies including FEMA
  • Customers with site details on file are dispatched first

Request emergency fuel

If it's urgent, call first. Use the form for anything that can wait an hour, or to get your site on file before a storm.

Running low right now? Call 800-720-4546. Dispatch answers 24/7.

No minimum orderA person answersCard, ACH or check
24/7/365live dispatch
5,400+commercial clients
50 statesdelivery coverage
5-starrated on Google
Where you are right now

There are two kinds of fuel emergency

The one that's already happening, and the one you can see coming. We handle both, and the second is much cheaper to deal with.

It's happening now

Call. Don't email.

Tell dispatch what's running, how much fuel is left and where the site is. You'll talk to someone who can give you a realistic delivery window for your location, not a promise to call back.

Call 800-720-4546
It's on the way

Get ahead of it.

A hurricane forecast, planned utility work, a winter storm warning. Put your site details on file, top tanks off before the event, and ask about storm pre-positioning so fuel is close when roads get difficult.

Put my site on file
The question to answer first

How long can your generator run on what's in the tank?

If a natural disaster or a man-made crisis hit your site tonight, most operators couldn't say how many hours of fuel they have. That number decides whether an outage is an inconvenience or a shutdown.

Answer it before you need it, then close the gap: extra storage, fresher fuel, and an account that's ready to dispatch.

  • Know your runtime. Work it out from generator size, load and usable fuel with the generator fuel calculator.
  • Add storage if it's short. We rent tanks from 119 to 17,000 gallons and keep them full. Tank rentals.
  • Check the fuel is good. Diesel that sits for months picks up water and contamination. Fuel polishing.
  • Get on file. Gate codes, fill points and contacts recorded in advance turn a 2am call into a dispatch, not an onboarding.
Commercial standby diesel generator on a sub-base fuel tank outside a building
When we get the call

The situations emergency dispatch handles

Disaster can hit any part of the country. Delivery across all 50 states means one number to call, wherever it happens.

Hurricanes & severe storms

Pre-storm top-offs, then fuel back into the area as roads clear and generators carry the load.

Grid outages

Utility power is down and standby generators are burning fuel far faster than their test schedule ever did.

Disaster response

We've fueled into declared disaster areas alongside agencies including FEMA, supporting response equipment and temporary power.

Supply disruptions

Your usual supplier can't deliver, or a regional shortage leaves your tanks with nothing coming.

Critical facilities

Data centers, tower sites and government operations where downtime isn't an option.

Sites that ran short

A jobsite, fleet yard or cold storage facility that burned through fuel faster than planned.

Before you dial

What dispatch will ask you

The quickest emergency deliveries are the ones where nothing gets discovered at the gate. Have these ready, or tell us which ones you don't know.

  • Where the fuel goes. Address or site name, gate codes, escort needs, who's on site.
  • What needs fuel. Generator size and tank capacity, equipment, vehicles or reefer units.
  • Which fuel. Dyed or clear diesel, gasoline, DEF. If you're not sure, say so.
  • How much is left. Current level and roughly how fast it's dropping.
  • The fill point. Fitting type, tank height and how far the hose has to reach.

Handle emergency fuel safely

Every emergency fuel has its own handling, storage and compatibility rules. Follow your safety guidelines and local regulations when storing fuel on site, keep it away from ignition sources, and don't mix products in one tank.

Emergency diesel fuel guidelines →

Emergency fuel storage and long-term safety →

Not a customer yet?

We still take the call. Plenty of accounts start with one emergency delivery. Setting up before an event just means you're in the system when everyone else is calling too.

What happens next

From the call to fuel in the tank

Step 01

Call dispatch

800-720-4546, 24/7/365. A person answers and takes the site, the fuel and the urgency.

Step 02

We triage it

Fuel type, volume, access and fill points confirmed, so the right truck goes out once.

Step 03

Window confirmed

You get a realistic delivery window for your location before the truck leaves.

Step 04

Fueled, then planned

Once you're running, we help set up a schedule, monitoring or storage so it doesn't happen again.

FAQ

Emergency fuel delivery questions

How fast can you deliver emergency fuel?

It depends on your location, the distance to the nearest fuel terminal, site access and what's happening across the region. We don't quote a blanket response time. Call 800-720-4546 and the dispatcher will give you a realistic window for your site.

Do you deliver at night, on weekends and on holidays?

Yes. Dispatch is staffed 24 hours a day, 7 days a week, 365 days a year. Outages and storms don't keep business hours, and you won't reach a voicemail box.

What fuels can you deliver in an emergency?

Off-road (dyed) diesel, on-road (clear) diesel, gasoline and DEF, delivered to generators, storage tanks, equipment, fleet vehicles and reefer units.

Can you deliver fuel into a disaster area?

Yes. We've fueled into declared disaster areas alongside agencies including FEMA. Timing depends on road conditions and access restrictions set by local authorities, which dispatch works through with you.

How do I get priority during a regional emergency?

Set up your account before the event. Customers with site details already on file are dispatched first, because there's nothing to confirm when the call comes in.

Is there a minimum order for emergency delivery?

No. We'll deliver a single generator top-off or a full transport load of up to 7,500 gallons.

We have nowhere to store fuel. Can you help?

Yes. We rent fuel storage from 119 to 17,000 gallons, delivered, set up and filled, with refills on the same invoice.

How do I prepare my generator for an emergency?

Know its runtime on the fuel you hold, keep the tank full, test the fuel and polish it if it has been sitting, add storage if runtime is short, and get your site on file with us before storm season.

Dispatch is on now

Don't wait until the tank is empty.

Call now if it's already urgent. If it isn't yet, get your site on file today so the next emergency is a phone call, not a scramble.

Or email [email protected] for non-urgent planning